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RETURN / REFUND POLICY

RETURN:

  • Product(s) can only be returned if complaints are filed within 48hours of delivery
  • Request for return must be accompanied by evidence of payment
  • Product(s) can be only returned if the style or size is different from the order placed

OR

  • Return shall be granted if product(s) was damaged prior to being delivered
  • Return shall only be granted if product is returned in its original packaging (includes brand label, size tags, etc)
  • Return is void if product(s) gets damaged while handled by the customer
  • Shipping of returning product(s) is free EXCEPT if shipping was free for delivery of the product(s).

 

EXCHANGE:

  • Exchange shall only be granted if requested within 72 hours of delivery
  • Request for exchange must be accompanied by evidence of payment
  • All shipping cost is subject to terms of purchase.

 

REFUND:

  • Refund can only be granted if a request is made within 24 hours of payment
  • Request for refund must be accompanied by evidence of payment
  • Refund is void if the product(s) gets damaged while handled by the customer
  • Refund shall only be offered as store credits or less cost of production
  • All shipping cost shall be paid by the customer when requesting for a refund
  • Refund is void on product(s) on sale.
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